Returns & Refund Policy
Last updated: June 2026
Your wellness and satisfaction matter to us. Because our products are consumable, we follow a fair, safety-first returns policy.
01 Eligibility for returns
You may request a return within 7 days of delivery if:
- The product arrived damaged, leaked, or defective
- You received the wrong item
- The seal/packaging was tampered with on arrival
For hygiene and safety reasons, opened or used consumable products cannot be returned unless they are defective.
02 How to request a return
Email contact@rhpsuperfood.com or WhatsApp us at +91-79800 36921 within 7 days of delivery with your order ID and a photo of the issue. Our team will guide you through the process.
03 Refunds
Once your return is received and inspected (or your claim approved), refunds are initiated within 3–5 business days to your original payment method. Bank processing may take an additional 5–7 working days.
04 Replacements
For damaged or incorrect items, we're happy to ship a free replacement instead of a refund — whichever you prefer.
05 Cancellations
Orders can be cancelled before they are dispatched for a full refund. Once shipped, an order cannot be cancelled but may be eligible for return as above.
06 Non-returnable situations
- Opened/used products without a quality defect
- Requests made after the 7-day window
- Products without original packaging or proof of purchase